Training and support after launch
Choose the service you need: staff training, technical support or inventory and sales management.
Practical staff training
We explain each step, let your team complete the task and check the result. Sessions use your own system and real business data. Additional consultations are billed for actual time spent.
Send a requestTechnical support after implementation
We provide 60 days of free technical support and system adjustment after implementation. Afterwards you can choose contract support or one-off requests. A stable internet connection is needed at every workstation for remote service.
Send a requestSales and inventory management
Our specialists maintain menus, costing cards, stock records, purchasing analysis and reports remotely across Kazakhstan or on-site in Almaty, according to the contract. Prices start at 100,000 ₸ per month and depend on document volume and the number of stores.
Send a requestTechnical support options
| One-off service | Contract support | |
|---|---|---|
| Service hours | 09:00–18:00 | 08:00–21:00 |
| Days | Daily, including weekends and holidays | Daily, including weekends and holidays |
| Priority | When an engineer is available | First priority |
| Replacement equipment | Depending on availability | Provided in Almaty |
| Inventory consultations | Not included | One hour per month, 09:00–18:00 |
| Price | 10,000 ₸ per hour; under 15 minutes free | Depends on the size of the property |
| On-site visits | 10,000 ₸ per hour; first hour required | According to the contract |
| Visit hours | 09:00–18:00 when available | 09:00–20:00 daily |